Get in Touch!
We’re excited to hear from you! Whether you have questions about our home testosterone test kits, need advice on interpreting your results, or simply want to say hello, we’re here for you. Our team of experts is dedicated to providing accurate information and support.
Reach out via this form:
Please allow up to 24 hours for a response. We promise to get back to you as quickly as possible, but due to the high volume of inquiries, we may take a little time to get through them all. Rest assured, your contact information will remain confidential and will not be shared with any third parties.
Frequently Asked Questions (FAQs)
- How do I know if my question is urgent? While we strive to respond to all messages within 24 hours, for urgent matters related to health concerns or product issues, please contact your healthcare provider or the product manufacturer directly.
- Can I get a refund if I’m not satisfied with the kit? We understand that everyone’s needs are different. Please review our return policy carefully before making a purchase. If you have any questions about potential refunds, feel free to reach out.
- Are my personal details safe when using your contact form? Absolutely! Your privacy is important to us. We use your information solely for the purpose of responding to your inquiry and will never share it with external parties without your explicit consent.
- I didn’t receive a confirmation email after submitting the form. What do I do? Sometimes, emails can get caught in spam filters. If you don’t see a confirmation within a few minutes, please check your spam folder or contact us directly using another method.
- How long will it take to hear back from someone regarding my query? You can expect a response within 24 hours during regular business days. We appreciate your patience while we review and address each message individually.